Menu
BIGTREE Medicare & Nursing Home
Need help? Call Us Now : +6012 685 5103
BIGTREE Medicare & Nursing Home
Need help? Call Us Now : +6012 685 5103
FAQs
Accreditation and Certification
-
Is BIGTREE Medicare & Nursing Home accredited by the Ministry of Health Malaysia?
Yes, BIGTREE Medicare & Nursing Home is accredited by the Ministry of Health Malaysia, ensuring that it meets the high standards set by the government for nursing as well as elderly care facilities.
-
How is BIGTREE Medicare & Nursing Home different from an elderly care centre?
Skilled nursing homes like BIGTREE Medicare & Nursing Home prioritize comprehensive medical care for individuals with higher medical needs, offering continuous medical attention, skilled nursing care, and specialized services such as medical treatments, wound care, and rehabilitation. In contrast, elderly care centers focus on personalized care and assistance with daily living activities for elderly individuals, emphasizing independence and quality of life support. Skilled nursing homes, including BIGTREE, are licensed under the Ministry of Health Malaysia (MOH) regulations, ensuring compliance with strict health and safety standards, while elderly care centers are typically licensed under Jabatan Kebajikan Masyarakat Malaysia (JKM) regulations, focusing…
Accreditation and Certification
Yes, BIGTREE Medicare & Nursing Home is licensed by the Ministry of Health Malaysia, ensuring that it meets the high standards set by the government for nursing as well as elderly care facilities.
Skilled nursing homes like BIGTREE Medicare & Nursing Home prioritize comprehensive medical care for individuals with higher medical needs, offering continuous medical attention, skilled nursing care, and specialized services such as medical treatments, wound care, and rehabilitation. In contrast, elderly care centers focus on personalized care and assistance with daily living activities for elderly individuals, emphasizing independence and quality of life support. Skilled nursing homes, including BIGTREE, are licensed under the Ministry of Health Malaysia (MOH) regulations, ensuring compliance with strict health and safety standards, while elderly care centers are typically licensed under Jabatan Kebajikan Masyarakat Malaysia (JKM) regulations, focusing on social care standards.
Staffing and Care Services
-
How does BIGTREE Medicare & Nursing Home combine human touch and technological advancement in care?
At BIGTREE Medicare & Nursing Home, we seamlessly integrate compassionate human touch with cutting-edge technological advancements to provide our residents with the highest standard of care. For instance, we leverage advanced AI to tailor personalized meal plans based on individual health conditions, while our intelligent pneumatic technology in our rehabilitation equipment ensures customized to each individual to ensure effective therapy sessions. Additionally, our cloud-based EMR system facilitates seamless information flow among our care team, allowing us to optimize our operations and dedicate more quality time to personally attending to our residents' needs.
-
Can you elaborate on the strategic collaborations that enhance patient-centered recovery at BIGTREE Medicare & Nursing Home?
BIGTREE Medicare & Nursing Home collaborates with various healthcare professionals and managed care organizations to enhance patient-centered recovery, ensuring that residents receive comprehensive and holistic care that addresses their physical, emotional, and social needs. We share resident Electronic Medical Records (EMRs) with our partners to facilitate seamless communication and coordination of care, allowing healthcare professionals to have a more holistic view and profile of the resident's health condition and medical needs. This collaborative approach enables us to tailor our care plans and interventions effectively, promoting personalized and high-quality care throughout residents' recovery journeys.
Staffing and Care Services
BIGTREE Medicare & Nursing Home employs certified staff nurses and trained caregivers who provide personalized, round-the-clock care to residents.
Our dedicated team of staff nurses and caregivers undergoes extensive training to meet the unique needs of each resident, ensuring that they receive individualized care tailored to their specific requirements.
Certified staff nurses and trained caregivers at BIGTREE Medicare & Nursing Home provide a wide range of services, including assistance with activities of daily living, medication management, monitoring of health conditions, and emotional support for residents and their families.
Rehabilitation Services
-
What rehabilitation services does BIGTREE Medicare & Nursing Home offer?
At BIGTREE Medicare & Nursing Home, we offer state-of-the-art rehabilitation services that incorporate intelligent pneumatic resistance technology. This innovative technology, utilized in our rehabilitation equipment, is designed to accommodate the unique needs of each individual, providing a more personalized and effective rehabilitation experience.
-
Can you provide more information about the intelligent pneumatic resistance technology used in your rehabilitation equipment?
Our rehabilitation equipment features intelligent pneumatic resistance technology, known as HUR resistance, which offers several advantages for our residents. HUR resistance is designed to accommodate the fact that every body is different, with a workload that can start from close to zero and increase by as little as 100 grams or 1 kilogram. This close-to-zero minimum resistance and stepless resistance adjustment make our machines suitable for users of all levels, ensuring optimal progression in strength training without risking injury.
-
How does the intelligent pneumatic resistance technology benefit residents undergoing rehabilitation?
The intelligent pneumatic resistance technology in our rehabilitation equipment employs a natural transmission of power, simulating the natural function and movement of muscles. This Natural Transmission™ advantage ensures that the workload is applied more specifically to the muscles, mimicking their natural function and providing more effective results.
-
What are the advantages of pneumatic technology in HUR equipment used at BIGTREE Medicare & Nursing Home?
HUR equipment utilizes pneumatic technology, making our gym comfortable, virtually silent, and user-friendly. Users can easily operate the machines independently, thanks to simple controls and stepless resistance adjustment. Additionally, the machines are safe to use, with all power-transmission technology encased for added safety. With our Natural Transmission pneumatic technology, pressure on limbs can be reduced, and limbs can even be moved passively, enhancing the safety and effectiveness of rehabilitation exercises.
Rehabilitation Services
At BIGTREE Medicare & Nursing Home, we offer state-of-the-art rehabilitation services that incorporate intelligent pneumatic resistance technology. This innovative technology, utilized in our rehabilitation equipment, is designed to accommodate the unique needs of each individual, providing a more personalized and effective rehabilitation experience.
Our rehabilitation equipment features intelligent pneumatic resistance technology, known as HUR resistance, which offers several advantages for our residents. HUR resistance is designed to accommodate the fact that every body is different, with a workload that can start from close to zero and increase by as little as 100 grams or 1 kilogram. This close-to-zero minimum resistance and stepless resistance adjustment make our machines suitable for users of all levels, ensuring optimal progression in strength training without risking injury.
The intelligent pneumatic resistance technology in our rehabilitation equipment employs a natural transmission of power, simulating the natural function and movement of muscles. This Natural Transmission™ advantage ensures that the workload is applied more specifically to the muscles, mimicking their natural function and providing more effective results.
HUR equipment utilizes pneumatic technology, making our gym comfortable, virtually silent, and user-friendly. Users can easily operate the machines independently, thanks to simple controls and stepless resistance adjustment. Additionally, the machines are safe to use, with all power-transmission technology encased for added safety. With our Natural Transmission pneumatic technology, pressure on limbs can be reduced, and limbs can even be moved passively, enhancing the safety and effectiveness of rehabilitation exercises.
Nutrition and Wellness
-
How are meals tailored to residents’ nutritional needs?
At BIGTREE Medicare & Nursing Home, meals are carefully planned and nutritionally tailored by dietitians to meet the unique nutritional needs of each resident, promoting their overall health and well-being.
-
Do you have dietitian-guided meal plans?
Yes, BIGTREE Medicare & Nursing Home offers dietitian-guided meal plans to ensure that residents receive balanced and nutritious meals that support their individual health goals.
-
How does nutrition support the path to wellness at BIGTREE Medicare & Nursing Home?
Nutrition plays a crucial role in promoting wellness at BIGTREE Medicare & Nursing Home by providing residents with the essential nutrients they need to support their recovery and maintain their overall health.
Nutrition and Wellness
At BIGTREE, each resident’s nutritional needs are meticulously assessed using the Mini Nutritional Assessment (MNA) tool, ensuring personalized meal plans from Balanced Kitchen. Dietitians design these plans with diet-endorsed menus, precise portion control, and a blend of familiar, nostalgic foods enhanced with natural flavors. This tailored approach, grounded in a thorough evaluation of each resident’s health goals and nutritional requirements, aims to enhance overall quality of life, demonstrating our commitment to integrating nutritional excellence into healthcare.
Yes, our Balanced Kitchen operates with dietitian-guided meal plans at its core. These plans are structured around a diverse 4-week cycle menu, ensuring variety and nutritional balance. Every meal is crafted to be both delicious and health-supportive, aligning with our commitment to promoting wellness through nutrition.
Nutrition is foundational to wellness at BIGTREE. Through Balanced Kitchen, we provide meals that are not only tailored to the specific health goals of our residents but also aimed at enhancing their daily living. By serving balanced, tasty, and nutritious meals, we support each resident’s journey towards recovery and sustained health, emphasizing the critical role of diet in maintaining and improving quality of life.
Collaboration and Approach
-
How does BIGTREE Medicare & Nursing Home combine human touch and technological advancement in care?
At BIGTREE Medicare & Nursing Home, we seamlessly integrate compassionate human touch with cutting-edge technological advancements to provide our residents with the highest standard of care. For instance, we leverage advanced AI to tailor personalized meal plans based on individual health conditions, while our intelligent pneumatic technology in our rehabilitation equipment ensures customized to each individual to ensure effective therapy sessions. Additionally, our cloud-based EMR system facilitates seamless information flow among our care team, allowing us to optimize our operations and dedicate more quality time to personally attending to our residents' needs.
-
Can you elaborate on the strategic collaborations that enhance patient-centered recovery at BIGTREE Medicare & Nursing Home?
BIGTREE Medicare & Nursing Home collaborates with various healthcare professionals and managed care organizations to enhance patient-centered recovery, ensuring that residents receive comprehensive and holistic care that addresses their physical, emotional, and social needs. We share resident Electronic Medical Records (EMRs) with our partners to facilitate seamless communication and coordination of care, allowing healthcare professionals to have a more holistic view and profile of the resident's health condition and medical needs. This collaborative approach enables us to tailor our care plans and interventions effectively, promoting personalized and high-quality care throughout residents' recovery journeys.
Collaboration and Approach
At BIGTREE Medicare & Nursing Home, we seamlessly integrate compassionate human touch with cutting-edge technological advancements to provide our residents with the highest standard of care. For instance, we leverage advanced AI to tailor personalized meal plans based on individual health conditions, while our intelligent pneumatic technology in our rehabilitation equipment ensures customized to each individual to ensure effective therapy sessions. Additionally, our cloud-based EMR system facilitates seamless information flow among our care team, allowing us to optimize our operations and dedicate more quality time to personally attending to our residents’ needs.
BIGTREE Medicare & Nursing Home collaborates with various healthcare professionals and managed care organizations to enhance patient-centered recovery, ensuring that residents receive comprehensive and holistic care that addresses their physical, emotional, and social needs. We share resident Electronic Medical Records (EMRs) with our partners to facilitate seamless communication and coordination of care, allowing healthcare professionals to have a more holistic view and profile of the resident’s health condition and medical needs. This collaborative approach enables us to tailor our care plans and interventions effectively, promoting personalized and high-quality care throughout residents’ recovery journeys.
Pricing FAQs
-
How does BIGTREE Medicare & Nursing Home charge for its services?
BIGTREE Medicare & Nursing Home offers a transparent pricing structure tailored to the needs of our residents. Monthly charges for professional nursing services vary based on the level of care required (Level 2, 3, or 4) and the type of accommodation chosen (ward, triple sharing, twin sharing, or single). These charges encompass professional nursing services, accommodation, and meals prepared from our on-site central kitchen. Additionally, residents may incur incidental costs for consumables like diapers and medications, which are billed separately.
-
What additional costs should residents expect besides the monthly nursing care charges?
In addition to the monthly nursing care charges, residents may encounter incidental costs for consumables such as diapers and medications. These costs are billed separately to ensure transparency in billing and allow residents to track their expenses accurately.
Pricing FAQs
BIGTREE Medicare & Nursing Home offers a comprehensive pricing structure based on the level of care required and any additional services needed:
- Base Care Levels: Priced according to the resident’s dependency level (2, 3, or 4).
- Additional Procedure Tiers: Added to the base care cost for specific medical needs.
- Accommodation: Varies based on the type of room (ward, triple sharing, twin sharing, or single).
- Individualised Treatment: Customized services tailored to specific resident needs.
All Base Care Levels (2, 3, and 4) include:
- 4 meals daily (3 main meals, 1 tea)
- Regular health monitoring and assessments
- Housekeeping and laundry services
- Group activities and social engagement programs
- Basic medical support, including medication management and regular doctor visits
The main difference between levels is the assistance provided for Activities of Daily Living (ADLs):
- Level 2 (Low Dependency): No additional assistance required
- Level 3 (Moderate Dependency): Assistance from 1 care assistant for ADLs
- Level 4 (High Dependency): Assistance from 2 or more care assistants for comprehensive ADL support
BIGTREE Medicare & Nursing Home offers three tiers of additional procedures:
- Standard Additional Procedures (SAP) or Tier 1:
- Nasogastric (NG) Tube Management
- Urinary Catheterization
- Low-flow oxygen therapy
- Short-term IV Therapy (1 week or less)
- Complex Additional Procedures (CAP) or Tier 2:
- Tracheostomy Care
- Stoma Care
- Long-term IV Therapy (longer than 1 week)
- Advanced Specialized Procedures (ASP) or Tier 3:
- Continuous Ambulatory Peritoneal Dialysis (CAPD)
Individualised Treatment covers specialized services tailored to specific resident needs, such as:
- Advanced wound care management
- One-on-one physiotherapy sessions
- Traditional Chinese Medicine (TCM) services
- Dentistry services
- Ad-hoc doctor consultations
These services are priced separately based on the specific treatment required and its frequency.
Oxygen therapy is charged on a per diem basis at a flat weekly rate of RM70, or a monthly rate of RM240, regardless of the amount used.
Yes, doctor consultations outside of regular office hours and on weekends are charged at RM60 per consultation. Ad-hoc doctor consultations are part of the Individualised Treatment category and are priced separately.
Residents may incur incidental costs for consumables such as diapers and medications. These are billed separately to ensure transparency in billing.
Insurance Coverage and Claim Process
-
Are BIGTREE Medicare & Nursing Home’s services covered by insurance?
Yes, our services may be covered by insurance. Since BIGTREE Medicare & Nursing Home is a registered nursing home with the Ministry of Health, most of our services can be claimed under post-hospitalization care. The extent of coverage depends on the resident's insurance policy. We recommend contacting your insurance provider to verify coverage and discuss any potential out-of-pocket expenses. Rest assured that BIGTREE Medicare & Nursing Home will work closely with the resident to provide all necessary documentation and assistance with the insurance claim process.
Insurance Coverage and Claim Process
Many of our services can be claimed under post-hospitalization care as we are registered with the Ministry of Health. However, coverage depends on the resident’s specific insurance policy. We recommend contacting your insurance provider to verify coverage and discuss potential out-of-pocket expenses. We will assist with providing necessary documentation for insurance claims.
